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6. Fixtures hung on rotated truss do not hang properly.
If you rotate a piece of truss while inserting it (right-click and select Truss Rotate Left or Truss
Rotate Right), and then attach subsequent pieces of non-rotated truss to it, all fixtures that are
hung from these subsequent pieces of truss point in odd directions, with some pointing up and
some down.
7. For fixtures with multiple circuit types you cannot manually select which type to display in
DATA mode.
Regardless of the number of circuit types associated with a particular fixture and the Regional
Settings that you choose for your file, there is no way to select which circuit type to show in
DATA mode; instead, the program will always show the first circuit type listed.
8. After saving your wysiwyg file directly to a Network Attached Storage (NAS) device, you may
have trouble opening the file.
After saving your wysiwyg file directly to an NAS device, in some cases you cannot open the file.
Workaround: Since networks can sometimes fail, it is always a good idea to work on files that
are kept on your local hard drive rather than on a network computer/storage device. Before you
begin working on the wysiwyg file, copy it to your local drive and open it from there; once you
are finished working on it, save the file on your local hard drive and then move it back to your
NAS device.
9. When you uninstall and reinstall the wysiwyg Server for Release 24, the network version of
wysiwyg (Network, Learn, CSP, or AWT) does not function properly.
When you install wysiwyg Release 24 the program installs updated Sentinel Drivers that make it
unnecessary to subsequently install the wysiwyg Server (for the network versions of wysiwyg).
However, if you install wysiwyg Release 24 and the wysiwyg Server, and then subsequently
uninstall and reinstall the wysiwyg Server, the program will not function properly.
In this case, perform the following workaround:
1) Click Start > Control Panel > Add or Remove Programs.
2) From the list of programs, click Remove beside the following programs, and then follow
the steps to remove them from your computer:
• all listed versions of the Sentinel Drivers
• the wysiwyg Server
3) Restart your computer.
4) When these programs are removed, reinstall the Sentinel Drivers by double-clicking the
file Sentinel.exe located in the following folder:
C:\Program Files\
WYSIWYG\Bin\Sentinel
where C: is the drive on which you installed wysiwyg.
10. Software utilities used for cleaning temporary files sometimes interfere with wysiwyg’s
ability to save a file.
While working on a wysiwyg file, you discover that you cannot save it, even if you try to save it
under a different file name. When trying to save the file, you might receive an error message
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